Support

We support customers in a variety of ways:

  • Email
  • Telephone
  • Product releases & downloads from our Secure Download Area or via suitable secure file-sharing mechanism
  • Web meetings; using Citrix GoToMeeting we can see problems at first hand and either explain how to solve these or intervene directly on the customer’s system if necessary
  • Videos explaining how to carry out a certain function or in answer to a user query
  • Wiki system (used for product documentation and help), which is continually adapted and updated to reflect new functionality

Click here to access our dedicated customer support area.